Privacy Policy – pak665

1. Introduction

This Privacy Policy ("Policy") applies to pak665 ("pak665", "we", "us", "our") and governs the collection, use, storage, sharing and protection of personal data provided by users ("Player", "User", "you") when accessing or using the pak665 website, mobile interface, games, sportsbook, and all associated services.

pak665 is committed to protecting the privacy and personal data of all users, including players in Pakistan. We process personal data only for the purposes described in this Policy and only in accordance with applicable data protection principles.

By registering an account with pak665 or by continuing to use the platform, you acknowledge that you have read, understood and agree to the practices described in this Privacy Policy. If you do not agree, you must not register or continue to use the platform.

This Policy should be read alongside the pak665 Terms and Conditions, which are accessible at /terms-conditions.

2. Personal Data We Collect

pak665 collects personal data in the following categories:

Data Category	Examples
Identity Data	Full legal name, date of birth, CNIC number, CNIC document images (front and back), selfie or proof-of-life images where required for enhanced KYC
Contact Data	Pakistani mobile number, email address, city and province of residence (e.g., Karachi, Lahore, Islamabad, Rawalpindi)
Financial Data	JazzCash account number, Easypaisa account number, bank account details (HBL, UBL, Meezan Bank, Bank Alfalah), card last four digits, USDT wallet address, deposit and withdrawal transaction history, PKR balance
Gameplay Data	Game session records, bet amounts, wins and losses, game type, sportsbook wager history, live casino session data, poker hand history
Technical Data	IP address, device type, operating system, browser type, session duration, login timestamps, approximate geographic location derived from IP
Communication Data	Live chat transcripts, email correspondence with pak665 support, records of account-related notifications sent to you
Preference Data	Responsible gaming settings (deposit limits, self-exclusion status, session reminder configuration), promotional opt-in status, preferred payment method

We do not collect sensitive personal data beyond what is required for identity verification, KYC compliance and responsible gaming purposes. We do not collect biometric data other than document images for KYC.

3. How We Collect Your Data

pak665 collects personal data through the following means:

• Direct provision: Data you provide when registering an account, completing KYC, making a deposit or withdrawal, contacting customer support, or updating account settings
• Automated collection: Technical and usage data collected automatically when you access and use the pak665 platform, including via cookies, log files and similar technologies
• Third-party sources: Identity verification and fraud screening providers; payment processors including JazzCash and Easypaisa integration partners; KYC document verification services
• Publicly available sources: Where relevant for fraud prevention or AML compliance, pak665 may cross-reference publicly available information

4. Purposes for Which We Process Your Data

pak665 processes your personal data for the following purposes:

• Account registration and management: Creating and maintaining your pak665 account, verifying your identity, and providing access to all platform features
• Payment processing: Processing PKR deposits via JazzCash, Easypaisa and other methods, and processing withdrawal requests to your nominated account
• KYC and identity verification: Verifying your identity and age (18+) as required before withdrawal and in compliance with applicable regulatory obligations
• Fraud prevention and security: Detecting, investigating and preventing fraudulent transactions, multi-accounting, bonus abuse and other security threats
• Anti-money laundering (AML) compliance: Monitoring transactions for suspicious activity and reporting to relevant authorities as legally required
• Responsible gaming: Operating and monitoring deposit limits, self-exclusion tools, session reminders and implementing responsible gaming interventions where appropriate
• Customer support: Responding to enquiries, resolving account issues, and maintaining support records
• Platform improvement: Analysing aggregate usage data to improve the pak665 platform experience, game offering, and payment processes
• Marketing and promotions: Sending promotional communications to players who have opted in, subject to opt-out rights at any time
• Legal compliance: Complying with applicable laws, regulatory requirements, court orders, and law enforcement requests

5. Legal Basis for Processing

pak665 processes personal data on the following legal bases:

• Contractual necessity: Processing required to fulfil our obligations under the pak665 Terms and Conditions, including account management, payment processing and gameplay access
• Legal obligation: Processing required to comply with KYC, AML, and other applicable regulatory obligations
• Legitimate interests: Processing for fraud prevention, platform security, responsible gaming monitoring, and service improvement where these interests are not overridden by your data protection rights
• Consent: Marketing communications are sent only where you have provided explicit consent, and you may withdraw consent at any time via account settings

6. Data Sharing and Disclosure

pak665 does not sell your personal data. We may share data with the following categories of recipients for the purposes described in this Policy:

• Identity verification and KYC providers: Third-party services used to verify CNIC documents and confirm identity
• Payment processors: JazzCash, Easypaisa, banking partners (HBL, UBL, Meezan Bank, Bank Alfalah), card processors, and cryptocurrency processing services, solely for the purpose of processing your transactions
• Fraud prevention and security services: Third-party providers used to detect and prevent fraudulent activity on the pak665 platform
• Game software providers: Licensed third-party software developers whose games are hosted within the pak665 platform may receive technical gameplay data necessary for game operation
• Regulatory authorities and law enforcement: Where required by applicable law, court order, or regulatory obligation, pak665 will disclose personal data to competent authorities including financial intelligence units
• Professional advisors: Legal advisors, auditors and other professional service providers bound by confidentiality obligations

All third parties with whom pak665 shares data are contractually required to handle your data in a manner consistent with this Privacy Policy and applicable data protection requirements.

7. Cookies and Tracking Technologies

pak665 uses cookies and similar tracking technologies to operate and improve the platform. These include:

• Essential cookies: Required for the platform to function – session management, authentication tokens, and security cookies. These cannot be disabled.
• Analytics cookies: Used to understand how players navigate and use the pak665 platform, allowing us to identify and fix issues and improve the user experience. Data collected is aggregated and anonymised where possible.
• Preference cookies: Store your selected settings such as language preference, display preferences and responsible gaming configuration.
• Marketing cookies: Used only where you have consented to receive promotional communications. These track whether you have opened and interacted with pak665 marketing messages.

You may control cookie preferences through your browser settings. Disabling non-essential cookies will not prevent you from using the core pak665 platform.

8. Data Retention

pak665 retains personal data for as long as necessary to fulfil the purposes described in this Policy, and in any event for the following minimum periods:

• Account and identity data: Retained for the duration of the account relationship and for a minimum of five (5) years following account closure, in compliance with AML record-keeping obligations
• Transaction and financial data: Retained for a minimum of five (5) years from the date of the transaction
• Gameplay records: Retained for a minimum of two (2) years following account closure
• Customer support communications: Retained for two (2) years unless forming part of a dispute or regulatory matter, in which case retained until resolution
• Technical log data: Retained for twelve (12) months on a rolling basis

Following the expiry of the applicable retention period, personal data is securely deleted or anonymised.

9. Data Security

pak665 implements appropriate technical and organisational security measures to protect your personal data from unauthorised access, disclosure, alteration or destruction. These include:

• SSL/TLS encryption for all data transmitted between your device and the pak665 platform
• Encryption of sensitive stored data including financial records and identity documents
• Access controls limiting employee access to personal data on a need-to-know basis
• Regular security assessments and penetration testing of the pak665 platform
• Two-factor authentication options for player accounts

Despite these measures, no online platform can guarantee absolute security. You are responsible for keeping your pak665 account credentials confidential and for notifying us immediately of any suspected unauthorised access.

10. Your Data Rights

As a pak665 user, you have the following rights in relation to your personal data, subject to applicable legal limitations:

• Right of access: Request a copy of the personal data pak665 holds about you
• Right to rectification: Request correction of inaccurate or incomplete personal data
• Right to erasure: Request deletion of your personal data, subject to legal retention obligations (e.g., AML record-keeping requirements may prevent full erasure)
• Right to restriction: Request that pak665 restrict processing of your data in certain circumstances
• Right to data portability: Request a machine-readable copy of personal data you have provided to pak665
• Right to object: Object to processing based on legitimate interests, including for direct marketing purposes
• Right to withdraw consent: Withdraw consent to marketing communications at any time through your account settings or by contacting customer support

To exercise any of these rights, contact the pak665 data team via the support channels available in your account. pak665 will respond to all valid requests within a reasonable period and in any event within 30 days.

11. Children's Privacy

pak665 does not knowingly collect personal data from persons under the age of 18. The platform is strictly for adults aged 18 and above. If pak665 becomes aware that a minor has registered and provided personal data, the account will be immediately closed and any personal data deleted, subject to applicable AML obligations.

If you believe that a minor has registered on pak665, please contact our customer support immediately.

12. International Data Transfers

Your personal data may be transferred to and processed in countries outside of Pakistan in connection with pak665's use of third-party service providers including KYC verification providers, payment processors and game software developers. Where such transfers occur, pak665 ensures that appropriate safeguards are in place to protect your data in accordance with applicable data protection standards.

13. AML and Regulatory Disclosure Obligations

pak665 is subject to anti-money laundering (AML) obligations and may be required to report suspicious transaction activity to competent financial intelligence authorities. In such cases, pak665 is legally prohibited from notifying the player that a report has been made. AML-related data processing and disclosure obligations take precedence over individual data subject rights where there is a direct conflict.

Transaction monitoring data is processed as a legal obligation and cannot be subject to erasure or restriction requests where doing so would prejudice AML compliance.

14. Changes to This Privacy Policy

pak665 may update this Privacy Policy from time to time to reflect changes in our data processing practices, applicable laws or platform services. Where material changes are made, pak665 will notify registered users via email or an in-platform notification prior to the changes taking effect.

Continued use of the pak665 platform following notification of changes constitutes acceptance of the updated Privacy Policy. The current version of this Policy is always accessible via the footer of the pak665 website.

15. Contact Us

If you have questions about this Privacy Policy, wish to exercise your data rights, or need to report a privacy concern, please contact the pak665 data team via the following channel:

Email: [email protected]

Live chat support is available 24/7 through your logged-in pak665 account dashboard. For formal data rights requests, we recommend submitting in writing via email for a documented record of the request.